We had this question in from a new retailer which I thought was worth sharing. I have taken over a shop with an existing epos system that provides lots of reports, whilst they are interesting what can they really be used for? There are lots of ways to answer this…

Figures issued by IMRG and Retail Decisions show that 2009 online retail sales were at an estimated £49.8 billion, up 21 per cent from 2008. Up to thirty-three million consumers hit their computers. 30% of online sales took place in November and December, underlining the importance of the holiday period…