Multichannel now essential for retailers

If you're a traditional independant retailer then you really need to heed the way that major retailers have been going for the past few years and expand into multichannel.

It's now seen as 'odd' if you don't offer at least an online shop for your customers in most sectors – our children are now so used to shopping online that in the future retailers who shy away from multichannel will be really missing out. Read on for more details.

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