EPoS
Retail Reinvented: Reasons why you need to get mobile EPoS

Retail Reinvented: Reasons why you need to get mobile EPoS

How UK independent retailers can transform customer experience with mobile tech

The future is in your hands – literally. 

Forget the till. The shop floor is where the real retail magic happens.

Independent retailers across the UK are facing growing pressure to deliver personalised, fast, and efficient service – while competing against national chains with deep pockets and cutting-edge tech. But here’s the good news: mobile EPoS retail technology is levelling the playing field.

And yet, many independents are still anchored to outdated, fixed point-of-sale systems. That’s not just inefficient – it’s a missed opportunity.

From behind the counter to beside the customer

Mobile EPoS (electronic point of sale) technology allows staff to serve customers wherever they are – in the aisles, or even outside. With a mobile device in hand, staff can instantly:

  • Check live stock availability
  • Look up product information or pricing
  • Process payments on the spot
  • Place special orders
  • Apply discounts or loyalty rewards in real time
  • Capture customer preferences for personalised service

It’s about turning every interaction into an opportunity – not just at the checkout, but throughout the entire customer journey.

female independent retailer showing female customer clothing

“Do you have this in my size?” – Answered in seconds

In the past, checking inventory meant a dash to the stockroom or a wait at the terminal. With mobile EPoS tech, staff can pull up a live view of stock levels instantly – across locations if needed. No more guesswork, no more delays. Just fast, confident service.

Empowering staff, enhancing experience

When employees are equipped with real-time product knowledge and transactional tools in their hands, they become more than salespeople – they become brand ambassadors.

  • Confidence grows
  • Service improves
  • Sales increase

It’s a smarter way to work, and your customers will notice the difference.

Relying solely on fixed EPoS terminals limits your floor agility and fragments the customer journey. In 2025, that’s a serious competitive disadvantage.

What’s the cost of standing still?

  • Customers expect answers now—not in five minutes.
  • They want to checkout on the spot—not queue unnecessarily.
  • They’re looking for seamless, personal, connected experiences.

If you’re not offering that, someone else will.

female independent retailer with mobile epos serving customer in gift shop

Ready to modernise? Start here.

Audit your current setup

Are your sales and service tied to one location? That’s your first red flag.

Involve your staff

The best tech enhances your team’s capabilities—make sure they’re part of the process.

Test, learn, & scale

Start small, gather insights, and build confidence before full rollout.

Final thought: Retail is going mobile – are you?

The customer experience is no longer confined to the till. With mobile technology, you can meet your customers where they are, serve them better, and work more efficiently.

The tools are ready. The market is evolving. Independent retailers who embrace this change will not only keep up – they’ll stand out.

Don’t miss the trick. Make mobile your competitive edge.

Never miss a sale with Intelligent Retail's new mobile EPoS tools

At Intelligent Retail, we believe mobility is the key to modern retail success — and we’ve got the tools to get you there.

Introducing the New HHT (Handheld Terminal)

Oxhoo handheld stock management terminal Intelligent Retail

Our latest innovation links directly to your Connect database over WiFi, delivering real-time insights right at your fingertips.

With the powerful HHT, you can:

Meet MOOV — Your Till, Now on the Move

moov-till

Say goodbye to fixed counters and hello to flexible selling with MOOV, the revolutionary hybrid 2-in-1 mobile till from Intelligent Retail.

With a simple press of the detach button, the MOOV screen lifts seamlessly from its base – transforming into a powerful, fully functional tablet that moves with you around the store.

MOOV is designed to give you complete freedom without compromising on features. With its built-in barcode scanner, you can:

Ready to level up?

Whether you’re serving at the till point or walking the store, our mobile EPoS tools keep you connected, efficient, and ready to make the sale.

Retail has never been so mobile!