The power of personal service: Why independent retailers shine

The power of personal service: Why independent retailers shine

In today’s fast-paced retail landscape, where one-click purchases and AI-driven recommendations dominate, it’s easy to overlook the unmatched value of personal customer service. Yet for many shoppers, it’s this very human connection offered by independent retailers, that transforms a simple transaction into a memorable experience. Here’s why a personal service from an independent retailer stands out and why it’s worth […]

Is the high street losing it sparkle?

Is the high street losing it sparkle?

Data from MRI Software, a company that provides innovative real estate software solutions, reveals that footfall traffic on Boxing Day in the UK retail sector experienced a notable decline in 2024.  High streets saw a 6.2% drop in visitors compared to 2023, while shopping centres faced a 4.2% decrease. This significant downturn, along with the choice of several major retailers […]

Gearing up for a Bumper Black Friday

Gearing up for a Bumper Black Friday

Gearing up for a Bumper Black Friday It’s a fair bet that if you’re an online retailer in any sector (except very specialised sectors, like for instance Halloween costume supplies!) then you probably see your biggest volumes of sales around the Black Friday period leading into Christmas. By analysing data from Google Analytics showing the traffic trends of hundreds of […]