The future of Retail Software is already here, and it is moving fast.
We’ve been working hard behind the scenes and we’re excited to share what that means for you, your business, and the features coming your way.
The retail technology landscape is changing faster than ever. Expectations are rising, competition is intensifying, and the businesses that thrive will be those with software that keeps pace. That’s why we’ve made a significant commitment this year: embedding AI into every part of how we design, build, and support our platform.
This isn’t a press release about a distant roadmap. We’ve already started and we want to tell you exactly what we’re working on and why it matters for your business.
Building faster, so you get more
One of the most exciting things happening right now is the sheer speed at which our development team can deliver new features. Things that used to take months are now taking days. We recently built integrations that had been sitting in our backlog for years, delivered in a fraction of the time it would previously have taken.
That means improvements and new features are reaching you sooner. The backlog of ideas that customers have been asking for? We’re working through it faster than ever before.
“Integrations that would have taken months are now being completed in days, which means your platform keeps pace with your business.”
What's coming for you
Our AI investment is directly shaping the features we’re building next. Here’s a flavour of what’s on the way:
Smarter search
An intelligent search experience that actually understands what your customers are looking for, not just exact keyword matches.
AI product descriptions
Let AI generate compelling, SEO-friendly product copy at scale — so your catalogue looks its best without the manual effort.
More integrations, faster
Xero, additional shipping partners, and more; connections that were on the wish list are now actively in development.
Streamlined checkout
A modern, single-page checkout experience that reduces friction and helps your customers convert.
Better support, powered by smarter tools
It’s not just features; AI is also helping us improve how we support you. Our support team now has access to tools that help them diagnose issues faster, find answers more quickly, and resolve your queries with less back-and-forth.
We’re also working towards AI-assisted release notes and a smarter knowledge base, so both you and your team can find answers to common questions before you ever need to contact us. Less waiting. More doing.
We're building for where retail is going
The retailers winning right now aren’t necessarily the biggest, they’re the ones with the most agile tools. Mobile selling, multi-channel integrations, intelligent product discovery: these aren’t optional extras anymore. They’re table stakes.
We’re committed to making sure your platform stays ahead of that curve. Our AI programme isn’t a one-off project, it’s how we work now. Every sprint, every new feature, every improvement is being accelerated by the same technology we’re starting to build into the platform itself.
We’ll keep sharing updates as things take shape. If there’s a specific feature or integration you’ve been waiting for, now is a great time to let us know, because we’re moving faster than ever, and customer feedback shapes what we prioritise.
Got a feature request or integration in mind? We’d love to hear what would make the biggest difference to your business.