Whether you are a bricks and mortar retailer, multichannel retailer, or online only, Connect by Intelligent Retail is the central hub of the multichannel system.
The Connect EPoS system has been designed and built by a team with real-world retail experience who understand that not everyone is going to be a technical expert.
Easy to use functionality allows you to concentrate on what is important like growing your business.
Connect has a huge range of features required by any growing independent retailer, yet its simplicity means a new starter could be trained and selling on the POS till in no time at all.
Huge range of easy to use functionality
Flexible central management tools
Feature rich and fully integrated eCommerce
eBay and Amazon integration
Our EPoS features explained
Low cost of ownership combined with the latest technology for independent retailers helps improve your business efficiency and gives the quickest return on your investment.
Connect is a Windows based piece of software that requires no expensive servers to operate. Using ‘Smart Client’ architecture the software is installed on the local machine and uses the internet to back up securely, apply updates and talk to any online sales channels such as eBay, Amazon, or your website. Connect is not reliant on the internet to operate making this the most resilient solution for retail.
Connect can help independent retailers increase profit margins and reduce money tied up in stock by ensuring you have the right stock at the right time. The typical saving is a 2% increase in gross profit. Many customers say that the EPoS system pays for itself in the first year, some within 6 months.
Connect has a powerful and flexible stock management structure which is based around a familiar and easy to use folder structure. Your products can be grouped in category folders making stock visible and easily reportable. Powerful filters and tags can enable you to drill into the detail of products, or groups of products, to report on. Connect supports data import for easy transfer of products, customers, and suppliers if changing from another system. You can also set replenishment levels or use ‘suggested’ reordering when creating purchase orders.
Point of Sale
Sales information and stock visibility is available in real-time as Connect EPoS covers all your inventory requirements within a simple to use stock control system.
As well as being quick and easy to use, Connect is also easy to learn and helps to improve staff members speed and efficiency at the till. Each user can have their own login with their own tailored set permissions. Simply scan a barcode or use the Google style lookup to find a product or add products to a transaction. Staff can pend transactions, perform discounts, deposits, returns, gift receipts, add customers and much more.
Knowing what is in stock and what is selling improves profitability and productivity, making buying more effective. The Connect EPoS system allows you to quickly see where the biggest profits and margins are coming from by item, department, or supplier. You can even see the days in stock for each item or look at an item, category, or a supplier’s contribution to your company’s profit as a percentage.
Report on staff performance, customer sales, and even items that have been ordered for customers, to improve the customer experience and be able to provide a better service. All reports are presented on-screen, as a PDF or you can export as a CSV file for further manipulation. Each area of the Connect back office has a dedicated set of reports available and by using filters, tag sets and tags you have access to powerful reporting capabilities.
Our purchase ordering module quickly analyses your buying and selling patterns to suggest stock cover for any period and provides better visibility of your business, reducing stock costs and saving you time.
The system has an integrated purchase ordering system, simply set the replenishment mode you require ‘Suggested’ or ‘Min/Max’ per product and the timeframe you want to cover then run a suggested purchase order, edit if necessary and send it to your supplier.
The Connect Epos system ensures better visibility and control across the whole business, improving productivity, cutting costs, and helping to control and improve margins. The system improves accuracy, reduces theft, and allows you to monitor store performance.
Manage multiple tills in multiple stores either centrally or locally, you can create and approve purchase orders from head office and transfer stock from one location to another having barcoded documentation to ensure a simple goods in procedure and visible audit trail.
The flexible central management tools in Connect allow you to have visibility of all the stock in all locations, manage prices in every store using ‘Site by Site’ pricing and of course report on any till in any store. You can even schedule some reports to be automatically emailed to you on a certain day or at a certain time.
Connect EPoS has a built-in customer loyalty scheme which can operate in two different ways.
One way is to have a points per pounds spent which will auto generate a gift voucher once a set threshold is met, the other way is to allow points to accrue and then they can be converted to a value on demand and used against a purchase.
Intelligent Retail can create fully designed/branded loyalty cards and gift cards for your customers to keep them coming back to your store.
Improve customer service and increase repeat business. Ensure your customers feel valued to encourage an increased customer spend and bring customers back to your store.
Connect EPoS has a centralised customer database which is fully GDPR compliant and is populated both manually in-store and automatically when customers buy online. This database allows access to data powering a suite of rich reporting tools which enable you to make the most of stored customer and sales records. You can view and report on your most valuable customers and tag customers against certain products or product groups for effective marketing.
You can also store an image against a customer record which is great if you have membership schemes to manage. The system can produce invoices, statements, quotations and can effectively manage account customers too.
Discounts & Promotions
Maintain tighter control of your margins and increase profitability with well thought out promotions. Ensure slow moving stock is moved on quickly and replaced with better performing lines. Targeted promotions can also help to increase customer spend and reduce human error by applying discounts automatically.
Connect’s advanced discount engine offers a rich suite of options. Discounts can be applied both instore and online with an Intelligent Retail website. You can control which item, or group of items are discounted, select the site or location, and even set a start and finish date.
Staff & Security
Ensure better staff productivity and make daily tasks easier for the workforce. Connect Epos improves accuracy, reduces theft, and allows you to monitor staff performance.
Staff members can have individual logins using their name and a password, you can then create staff roles each with different permissions. Simply apply a role to a staff member and their access to sensitive areas or functions is controlled by the set permissions. Using the permissions, you can restrict access to the back office area and prevent discounts and refunds without authorisation from a manager. You can report on staff performance and even monitor any discounts given with reasons reported too.
Connect is GDPR compliant across both our retail solution and integrated websites. The system has the tools for you to be able to manage customer consent statements, remove customers personal data, and set a retention period. You can also filter and report on chosen consent preferences and even mark customers who have objected to processing.
Save time, improve accuracy, and reduce costs paid to your accountant.
Connect offers the option of direct integration to Sage 50 Accounts 2007-2018 and 50Cloud v25. Sage 50 v25 supports ‘Making Tax Digital’. The Sage link transfers the data automatically from Connect to Sage Line 50 saving you time & money whilst improving accuracy.
If you don’t use Sage, Connect also provides a generic accounts CSV export which contains all the key information such as sales, VAT and tender information ready for importing into any accounts package.
Whether you are moving EPoS systems to Intelligent Retail or importing products, suppliers, or customers, our easy to use in-built data import wizard with ready to go templates is a real time saver.
Perfect for those retailers that have an onsite café within their retail stores, Connect EPoS has a special café module that allows you to use one system for both.
The Café Connect module allows you toggle between the normal till screen and the café screen which has fast select buttons that support images of drinks and snacks in a menu style. Café Connect offers a programmable menu which also supports kitchen printers and table management.