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Connect EPoS system for retail

Whether you are a bricks and mortar retailer, multichannel retailer, or online only, Connect by Intelligent Retail is the central hub of the multichannel system. It integrates with the platforms you already use, including Shopify, WooCommerce, Amazon and eBay.

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Kickstart your business
with Connect EPoS

The Connect EPoS software has been designed and built by a team with real world retail experience who understand that not everyone is going to be a technical expert.

Connect has a huge range of features required by any growing independent retailer, yet its simplicity means a new starter could be trained and selling on the POS till in no time at all. So whether you are a small business with a single shop or an expanding retailer with mulitple stores and selling channels, Connect all in one EPoS till system can support your needs.

Switching to Connect is easy

Our friendly customer service team are always on hand to help you switch from your existing EPoS.

Key features of Connect EPoS

Smart Client Technology

Connect is a Windows based EPoS software with no expensive servers required. Its 'Smart Client' architecture runs locally but uses the internet to back up, apply updates, and sync online channels like eBay, Amazon, and your website, making it resilient even without a connection.

Stock Control

A flexible, folder based stock structure with tags and filters makes products easy to organise and report on. Multiple tills and stores can be managed centrally or locally, with stock transfers, site by site pricing, and full cross site visibility, improving accuracy and reducing theft.

Point of Sale

Fast, intuitive tills with barcode scanning and advanced search lookup can help speed up staff and reduce errors. Individual logins with tailored permissions can help support discounts, returns, deposits, gift receipts, and pending transactions.

Reporting

See profit and margin by item, department, or supplier, including days in stock and percentage contribution to company profit. Reports on staff performance and customer sales are available on screen, as PDF, or CSV, with powerful filtering by tags and categories.

Accounts Integration

Connect integrates directly with Sage 50 Accounts and 50cloud v25, which supports Making Tax Digital, transferring sales, VAT, and tender data automatically to save time and improve accuracy. For other accounting packages, a generic CSV export covers all key data.

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Compliance

A centralised, GDPR compliant customer database supports targeted marketing, loyalty schemes (points-based or accrual), branded loyalty/gift cards, and account management with invoices and statements, all backed by tools to manage consent and data retention.


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Not sure if Connect is right for your business?

We offer a free demo for you to explore all the features Connect has to offer. Book a demo with us today.

What's included in the free demo, and is there any obligation?

In the free demo, our sales advisor will showcase the system to you, and discover how it can help you save time in your business, there is no obligation to purchase and there is no cost involved with the demo, just give us 30 minutes of your time, and we can show you all the benefits.

Book a demo

Want to sell online too?

Connect doesn't just run your till, it can power your online store too. Our integrated eCommerce websites keep stock, orders and customer data in sync across every channel, so your in-store and online numbers always match.

Results that speak for themselves

Real measurable growth for retailers using our EPoS system.

2%

Increase in gross profit

The typical saving is a 2% increase in gross profit. Many customers say that Connect EPoS pays for itself in the first year, some within 6 months.

392%

Natural traffic in 6 months

On average in the first 6 months we increased natural traffic by 392%.

1,100% +

Natural traffic after 2 years

On average clients that have been with us for two years have increased natural traffic by over 1,100%.

What our retailers say about Connect
Outback Jacks Independent Outdoor Store logo
Illustrated Living logo
Arran Active Independent Outdoor Store logo
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Inspirations Wholesale logo
Kates Equestrian Independent Equestrian Store logo
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What are the key features of a multichannel EPoS system?

A multichannel EPoS system keeps your stock, orders and sales in sync everywhere you sell, in-store, online and on marketplaces. Look for real-time stock updates across every channel so you never oversell, built-in integrations with ecommerce platforms like Shopify, WooCommerce and Magento and marketplaces like Amazon and eBay, and reporting that gives you one view of sales rather than separate reports per channel. Connect brings all of this together in one system.

Feature Connect EPoS Without Connect
Stock updates Updates stock automatically when items are sold, reducing errors and delays. Must be updated manually so figures can quickly go out of date.
Accuracy Keeps a single live stock record, improving accuracy across the business. Prone to typos, formula mistakes and version conflicts.
Speed at till Records sales instantly, helping staff work faster and reduce queues. Creates extra admin after every sale.
Reporting Built-in reporting shows best sellers, slow movers and stock value at a glance. Usually needs manual setup and regular checking.
Reordering Can flag low stock automatically and help you reorder in time. Hard to spot what is running low before it becomes a problem.
Multi-channel sales Can connect to online stores and marketplaces to keep stock aligned everywhere. Does not sync with online sales channels meaning double entry is common.
Team time Reduces manual admin so staff can focus on selling and customer service. Staff spend time counting, checking, and correcting figures.

FAQs

Still have a questions? Chances are, we may have already answered it below. If not, drop us a message in the chat box, give us a call on 01635 517 900, or fill out our contact form and we will get back to you.

What is an electronic point of sale?

An electronic point of sale (EPoS) is the combination of hardware and software a shop uses to process a sale and record everything about it, what was sold, when, for how much, and to whom. It's more than a till. It's the system that runs your stock control, sales reporting and customer insight in one place. Read our guide to EPoS systems for more information on the types of EPoS, who uses it and how it can benefit you if you are a small retailer.

How does an EPOS system benefit a small retail business?

An EPoS system speeds up transactions with barcode scanning, keeps stock accurate with real-time low-stock alerts, gives you sales reporting to make faster decisions, and can run loyalty programmes to bring customers back. If you sell online too, it also syncs inventory across every channel. Read our blog post on EPoS benefits for small retailers.

What is Connect EPoS?

Connect EPoS is the company's core till system, acting as the central hub that ties together in-store sales, online orders, and marketplace channels. It supports features like special orders, deposits, and back orders alongside standard checkout functions.

Who is Connect designed for?

The Connect platform is built specifically for independent retailers rather than large chains or tech specialists, with an emphasis on simplicity so staff without technical backgrounds can use it confidently.

Can I sell online as well as in-store?

Yes. Intelligent Retail builds responsive eCommerce websites that integrate directly with the in-store EPoS system, and these can also connect to marketplaces such as Amazon and eBay for a unified multichannel setup.

Can you help drive traffic to my site?

Yes, Intelligent Retail runs digital marketing programmes covering on-page SEO, content marketing, paid ads (Google and Facebook), email marketing, and remarketing, aimed at growing targeted traffic to a retailer's website.

Is Connect cloud based?

No, Connect isn't a cloud based system. It keeps working even without an internet connection, so you can carry on taking sales and processing transactions, and everything syncs back automatically once you're reconnected.

How do cloud-based EPOS systems compare to traditional ones?

Traditional EPOS systems store everything on local, on-site hardware, so upgrades often mean an engineer visit and you can only check sales or stock from the till itself. Cloud-based systems move that data online, giving you remote access and automatic updates, but many stop working altogether if the internet drops, which can bring transactions to a halt at the worst possible moment.

Connect avoids that trade-off. It keeps taking sales and processing transactions even without an internet connection, then syncs everything back automatically once you're reconnected, so you get the convenience of remote access without the risk of downtime.

Does Connect work with Sage accounting software?

Yes, Connect has a bridge to Sage accounting software, so your sales transactions are pushed straight through without you having to manually re-enter them. That saves time on bookkeeping and reduces the risk of errors at month-end.

What else can Connect integrate with?

Connect works with the tools you're probably already using, ecommerce platforms like Shopify, WooCommerce and Magento, marketplaces including Amazon and eBay, payment providers such as Klarna, PayPal and Worldpay, plus Royal Mail Click & Drop for postage. See our full list of integrations and partners for more.

How long does training take for new staff?

Our initial training session covers both the Till and the Back office, and these can be split into 2 half day sessions, or one full day, depending on yours and your teams availability. This can be completed either onsite or remotely to suit your needs.

How much does Connect EPoS cost?

Because every retail business is different, Connect is priced around what you actually need. As our Head of Sales likes to say, for many retailers it works out to less than the cost of two coffees a day. Book a free demo first to see if we're the right fit. Once we understand what you're looking for, we'll put together a tailored quote.

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