Penny Black

About Penny Black

Penny Black is award winning, family-owned independent retailer with two bustling retail stores based in Glasgow using the Connect EPoS system, as well as a fully integrated responsive website from Intelligent Retail. Since 2014, Penny Black has been providing unique greeting cards, unusual gifts and noteworthy stationery from its stores and chose Intelligent Retail to help grow the business in the same year. Penny Black is unique in that they have a Post Office in each of their stores, so packing website orders is a whole lot quicker and easier than for most! The business has also won many awards for their unique and modern approach.

Why they would recommend Intelligent Retail

Claire Brown from Penny Black commented on how multichannel selling works with Intelligent Retail’s suite of multichannel solutions for independent retailers;

“The software manages our stock, tracks purchases and sales, has great reports and everything is intuitive and straightforward. It also really makes our job of training retail staff much easier - the point of sale process is so easy that staff can pick it up instantly. As we expand into online sales, we've found the process to be just as seamless, making selling online a breeze. When we have had questions, the support team have been patient, friendly and helpful and we've had no issues at all with getting what we need quickly. Being able to manage everything in one place is absolutely ideal and we'd have no qualms about recommending Intelligent Retail to anyone.”