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Bonners Music

Music Connect

About Bonners Music

Bonners is one of the UK's largest independent musical instrument retailers and one of the most well known in the industry. Their range of musical instruments is huge - thousands of instruments and musical accessories in a 10,000sqft music instrument shop & music school located on the south coast in Eastbourne, as well as a Piano Centre in Reigate. Bonners have used the Intelligent Retail multichannel solution since 2011 both in their stores and with an integrated ecommerce website, as well as taking advantage of Intelligent Retail's digital marketing services to help grow their business. They have over 10,000 lines in store and over 4,000 products online, all handled from Intelligent Retail’s omni channel solution for independent retailers.

"Our overall business has grown by 60% since we first started using Intelligent Retail Connect and the percentage of our business which is online or mail order has tripled since moving to Intelligent Retail's website platform".

Why they would recommend Intelligent Retail

The owner Tony explains "I needed a solution which can manage a large number of items quickly and effectively. A solution which could grow with me as I expanded my business across multiple locations, and, most importantly I needed one solution which I could use both in-store and online. Intelligent Retail Connect ticked all those boxes. Our partnership with Intelligent Retail has enabled me to make decisions quickly in a very fast-paced, competitive marketplace”.

Visit Bonners Music

Key features for music retailers

Simple refund and exchange process

T11 margin scheme

Fast and efficient customer orders and deposits



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