Bournemouth Baby Centre

About Bournemouth Baby Centre

Bournemouth Baby Centre is a family run independent retailer that has been trading for over 35 years. They have thousands of positive online reviews and they are renowned for supplying the best quality baby goods at the lowest prices to thousands of customers all across the UK and beyond. The business prides itself on having great staff with excellent product knowledge, excellent customer service, fast delivery times and the best prices for all of the top nursery and baby brands.The business has a flagship retail store in Bournemouth with a huge range of prams, pushchairs, car seats and cot beds on display.

A baby and nursery retailers needs are often more complex than most and Bournemouth Baby Centre turned to Intelligent Retail back in 2009 in order to modernise the business and help facilitate its online sales. The business has gone from strength to strength ever since with the online side of the business growing year on year. Now on their second Intelligent Retail website having switched to the latest responsive platform, the business makes use of many of the advanced features of Connects EPoS and multichannel solution for independent retailers. In store the system helps to track customers orders with layaways and deposits as well as gift vouchers and advanced promotions while online the business makes full use of its Trustpilot integration to send out automated review requests as well as V12 integration for finance payments and a price match service.

Why they would recommend Intelligent Retail

Director Anthony Bean explains “Bournemouth Baby Centre is a specialist independent retailer that has been offering the best brands at the lowest prices from its flag ship store and warehouse in Bournemouth since 1981. Our website was launched in 2008 and has gone from strength to strength and is now a major part of our business selling thousands of products, with next day delivery on most items. The key benefit of Intelligent Retail’s multichannel solution is the fact that we have one product and one customer both of which can be viewed across our store, warehouse and website which means we are supported in offering the best customer service our customers have come to expect.”