Retail has changed. Customers don’t shop in one place anymore, they browse in-store, buy online, compare prices on marketplaces, and expect stock to be accurate everywhere. For any retailer selling in more than one place, a multichannel system is the technology that keeps all of those selling points connected. In simple terms: it’s software that lets you sell across several […]
If you’ve searched this term, here’s the short answer: an EPoS (Electronic Point of Sale) system is the combination of hardware and software that a shop uses to process a sale and record everything about it. What was sold, when, for how much, and to whom. It’s not just a modern replacement for the traditional till, it’s the engine that […]
Running an independent shop means wearing every hat; buyer, cashier, bookkeeper, and marketer, often all before lunch. For a lot of small retailers, the till is still just a till: a cash drawer and a receipt printer, with stock counted by hand and sales figures pieced together at month-end. It works, until it doesn’t. An EPoS (Electronic Point of Sale) […]
The independent retail landscape has changed. Walk into many gift shops, card shops, homeware stores, or arts and crafts retailers today and you will often find a cafe tucked inside. It makes perfect sense. A coffee and a slice of cake encourages customers to linger, and customers who linger tend to spend more. It turns a quick browse into an […]
Winning a new customer costs far more than keeping one you already have. For independent retailers, footfall is hard won, every visitor who walks through the door has been earned through marketing spend, word of mouth, or simply a great shop window. Yet a surprising number of independent retail businesses have no structured way to bring that shopper back a […]
For independent retailers, competing with large national and multinational brands is no small task. One of the greatest pressures comes not just from attracting online sales, but from fulfilling them efficiently. When an integrated EPOS and ecommerce system begins to generate a high volume of daily orders, success can quickly turn into a strain if each order has to be […]
For independent retailers considering a new EPOS system, cost is often the first, and biggest question. Understandably so. Margins are tight, time is limited, and every investment needs to deliver real value. The reality is that EPOS system costs vary widely, depending on the type of retail business, the features required, and how the system is deployed. Understanding what drives […]
For many independent retailers, finding the time to research exactly what customers are looking for is rare. But in the world of digital marketing, guessing is expensive. At Intelligent Retail, our in-house digital marketers use industry-leading tools like Ahrefs to see exactly what your customers are typing into Google. Here is why that data is a must for a successful […]
Today’s customers don’t think in terms of “online” and “in-store”, they simply expect to buy when, where, and how it suits them. For independent retailers, meeting that expectation can feel complex, especially with limited time and resources. This is where EPOS and ecommerce integration becomes critical. A connected system allows independent retailers to manage stock, sales, and customers in one […]
The challenge of getting stock ordering right For independent retailers, stock ordering is a constant balancing act. Order too much and valuable cash is tied up in slow moving inventory. Order too little and you risk running out of your best-selling products, just when customers want them most Knowing exactly what to order and when can be one of the […]