Today’s customers don’t think in terms of “online” and “in-store”, they simply expect to buy when, where, and how it suits them. For independent retailers, meeting that expectation can feel complex, especially with limited time and resources. This is where EPOS and ecommerce integration becomes critical. A connected system allows independent retailers to manage stock, sales, and customers in one […]
In the last few years, BOPIS (Buy Online, Pick Up In-Store) has progressed from a convenient shopping option to a retail must have. Today’s consumers crave both the speed of online ordering and the instant gratification of in-store pickup. Retailers are rapidly adapting to meet this demand, and changing the in-store experience to maximise the benefits of Click and Collect. […]
Data from MRI Software, a company that provides innovative real estate software solutions, reveals that footfall traffic on Boxing Day in the UK retail sector experienced a notable decline in 2024. High streets saw a 6.2% drop in visitors compared to 2023, while shopping centres faced a 4.2% decrease. This significant downturn, along with the choice of several major retailers […]
As the Christmas season fast approaches, it’s time to start preparing your online eCommerce store. If you’re uncertain about where to begin, here are 10 valuable tips to help you get started: Planning ahead Landing pages SEO Gift cards Personalisation Graphics Gift wrap Returns policy Marketing Testing 1. Planning ahead Thinking ahead is key particularly when organising events like Christmas, […]
What is web accessibility and why is it important? When you have a website, you want to attract as many visitors as possible. By making your website accessible you are ensuring that is usable for a wider range of people, including those with disabilities and impairments. This gives them the ability to navigate, interact, and understand the website and […]
A few years ago I had to sell my beloved Honda S2000, a car which was as bonkers as it was beautiful. Despite the occasional leak of the soft top roof and an annoying habit of trying to kill me on roundabouts, I desperately loved that car and miss it daily. There was however one issue with the maintenance of […]
Here at Intelligent Retail we are lucky to work with hundreds of dedicated, hard-working independent retailers who utilise our Multichannel EPoS (Electronic Point of Sale) and eCommerce systems to trade across many different channels, both online and offline. Prior to the Covid-19 outbreak, it was quite clear that eCommerce sales via multiple online selling channels had been increasing for many […]
If any of you have ever heard me speak at retail events or marketing conferences then you’ll know I have a fairly ingrained hatred of bad website content. To me, if you can’t be bothered to provide your website visitors with something to look at and read then you shouldn’t be too surprised if nobody visits and your bank balance […]
It’s funny how no matter what direction technology pushes us in, people always default to what they know works. If you’re a ‘bricks and mortar’ retailer and you’ve been trading for many years, you will probably remember a time before all this Internet malarkey when ‘word of mouth’ was the key to getting sales. People would travel from miles around […]
Why a Hunch Can Lead to Disaster. I remember a few years ago having a meeting with a charity client of ours at the prestigious Google offices in Central London, along with the Director of Marketing for Google (UK), to discuss how Google could potentially help with promotion of charity’s online business. This charity helped to get young people into […]