An increasing number of retailers are sending out emails to promots products and develop the relationships with their customers. Many start by using their own email accounts. Whilst this is a free and simple approach, there are reasons for not doing it. Read more…
It’s not just a shop! Using staff for multichannel sales and fulfillment
If the shop has a website or catalogue as well, there is a real opportunity to increase staff productivity. The nature of selling in a shop is it is quite reactive, people have to be on hand for those times customers require service. Read more…
Working efficiently with retail technology
There are lots of small repetitive processes in retail, and Electronic Point of Sale (EPoS), or Retail Systems are great at doing small repetitive processes. By reducing the time spent on low value, often repetitive tasks, managers and staff can spend time on more powerful activities to really improve the business. Read more…
Great idea for seasonal promotions
Innovative promotional ideas can be hard to come by, but this is a really good one. Read more…